At Summerhill, we leverage our 25-year history of expert customer engagement to develop an impactful, educational experience that takes your customers on a journey from awareness to understanding to action.
Taking customers on that journey and creating that change of mind is more effective with Summerhill because we engage people in your communities in the most profound way. We hire some of them.
Our Local Team Advantage involves recruiting staff from your communities who are trained to operate a local Summerhill office. The typical staff complement can include:
Hiring locally brings more jobs to your communities and creates a motivated team that knows the neighbourhoods where they will be deploying programs. The result is increased customer engagement and more lasting energy efficiency results.
We work with:
When it comes to energy efficiency, there’s no place like home.
No matter where they live, your customers’ homes are often the most immediate touch-points in energy efficiency. From retail programs to home performance programs, to direct install measures, we develop innovative approaches that help your customers use energy more wisely, all across North America.
At the heart of our residential programs is a disciplined and strategically coordinated plan that prioritizes the most effective tactics while adhering to well-defined budgets and timelines. This approach drives greater customer engagement quickly and measurably.
Summerhill has developed programs that make it easier for people to increase the energy efficiency of their homes, even those in lower income markets. We develop the marketing tactics that enlist homeowners to book appointments for an energy audit of their home. Our customized in-field auditing application allows auditors to collect all the information through a hand-held device – and helps us work with the homeowner to install energy efficient products in their residence.
Energy efficiency is good business.
The commercial sector is the largest source of energy savings for utilities. At
Summerhill, we know that understanding the business realities our clients face is
essential if our program is going to get the job done.
That’s why Summerhill is committed to a client-centric approach that ensures we always
provide robust program designs with unsurpassed customer engagement, and world
class program management.
Client-Centric Thinking Works
The core deliverable of our client-centric approach is identifying and addressing your
organization’s particular needs and goals. This is essential for Summerhill to develop
proactive programs that create stronger relationships with customers while achieving measurable, cost-effective results for our clients. This approach ensures our programs
are clearly aligned with our client’s expectations and deployed as they were intended.
We start with an in-depth discovery process that seeks to understand:
We then leverage this information to design and implement new programs, either in
response to a Request for Proposal (RFP), or when our clients come to us to innovate
on their behalf.
Summerhill Energy Efficiency and Product Stewardship Programs